MaisonAssay For jewelers
Room · one guide

Retailers and policies

What each jeweler promises in writing before you pay: how long you can return a ring or stone, when that clock starts, what a free resize covers and what the policy excludes. Every figure is read from the jeweler's own page and dated.

The method, for this room

Five lines we check on every jeweler

Every guide here reads these lines on the jeweler's own page and dates what it found. The full method is on how we check.

  1. 01

    Return window

    The stated days, and the event the clock starts from

  2. 02

    Free resize

    How many, within what window, and what voids it

  3. 03

    Exclusions

    Custom, engraved, resized and upgrade items

  4. 04

    Fees

    Restocking, certificate replacement and engraving removal

  5. 05

    Limits

    Caps on returns per customer, and US-only terms

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